If you’re a property owner, chances are you have several priorities. You want to make sure your assets are well protected—your buildings are properly insured, maintained, and are secure. You want to maximize value—keep the space leased at market rates or above, and invest in needed improvements. And you want to control your costs—have tenants pay their fair share of operating expenses, manage vendor charges, and generally, maximize your investment.

Unless you are a professional property manager, this isn’t easy. Property management is incredibly complex, detail-oriented, and time-consuming. And most likely, you have better things to do with your time.

Borelli Investment Company has been providing property management services to clients for more than a half century. We specialize in the management of multi-tenant office and industrial buildings, retail centers, medical and dental office buildings, business condominiums, land holdings, and buildings run by owners’ associations—the kind of property management that can overwhelm many managers.

Our proactive approach to maintenance and market positioning ensures that the value of your property is protected and enhanced over time. We are experts at marketing, leasing, contract management, vendor management, and accounting—and can assist with refinancing. Equally important, our systems for controlling costs and collecting for operating expenses can reduce lost revenue, which go right to your bottom line.

To make the most of your investment, simplify your life, and enjoy real peace of mind, you need Borelli Investment Company.

Take a look at our case studies and read about our past projects we have made successful:

• Case Study: Airtech
• Case Study: Park Lane Plaza

Borelli Investment Company provides a comprehensive list of services and capabilities to address every aspect of property management.

• Effective Leasing and Tenant Retention
• Efficient Operating Expense Billing
• Property Insurance Bidding and Tracking
• Dependable Accounts Payable and Receivable
• Highly Responsive Maintenance
• Accurate Budgeting, Rent Forecasts, and Owner Distributions

• Effective Leasing and Tenant Retention

Our primary objective is to establish strong relationships with our tenants. We keep the properties we manage well maintained, safe, and attractive for existing and prospective tenants. In addition, our trucks in the field are fully equipped to help us respond quickly to service requests, so tenants can expect prompt and responsive service.

One thing that we do especially well is to creatively accommodate the expansion of our tenants. Many of the buildings we manage are occupied by growth companies whose future needs are difficult to predict. We are often able to combine spaces or move a tenant within a building to eliminate the cost and disruption of a major relocation.

Our positive relationships with tenants help us achieve high renewal rates at favorable terms and maintain occupancy rates that consistently approach 100 percent.

• Efficient Operating Expense Billing

Often, when we assume the management of a building, we find the previous manager or owner had difficulty accounting for and collecting tenant operating expenses such as utilities, garbage collection, and landscaping—plus taxes, and insurance. These expenses add up quickly. By collecting in advance, we ensure that unrecoverable expenses should a tenant vacate its space early.

In addition, Borelli Investment Company’s sophisticated billing systems and highly trained staff do an outstanding job of reconciling all operating expenses, so that expenses can be properly charged.

• Property Insurance Bidding and Tracking

Borelli Investment Company manages a real estate portfolio worth nearly $1 billion. We leverage this portfolio to negotiate exceptional rates on property, liability, and earthquake insurance—reducing your costs and keeping your property fully insured to protect this valuable asset.

In addition, we have developed a tenant insurance tracking system, to make sure that tenant policies are in full force and effect during the term of their lease.

• Dependable Accounts Payable and Receivable

Another important way that we provide peace of mind is our professional management of your accounts payables and receivables with the help of our sophisticated SKYLINE property management system. Before we pay any invoice for you, it is reviewed and approved not only by a Borelli accounting person, but also by your property manager and the president of our company.

We apply our vast experience to actively collect rent from your tenants. In the event that rent payments lag, we are directly involved in many of the steps to address this - from sending additional notices, to beginning the legal process for collection on your behalf.

Although we take advantage of the size of our property management portfolio to negotiate better rates with vendors and achieve internal efficiencies, funds for individual properties are always kept separate. Each property has its own cash management account as well as an interest-bearing reserve account. This series of checks and balances minimizes mistakes, and keeps your funds safe.

• Highly Responsive Maintenance

When property maintenance is required, tenants expect highly responsive service. At Borelli Investment Company, we have maintenance down to a science:

• Experienced maintenance personnel on staff and third-party vendors when needed.
• Well-equipped trucks with GPS tracking.
• Cellular radios for better field communications.

All this contributes to responsiveness that’s unsurpassed in the industry.

On priority requests and emergencies such as lock-outs, our tenants expect especially quick action—even at night or on weekends. We employ a sophisticated maintenance tracking system called Landport to streamline the management of all requests—priority or routine. Landport allows tenants to submit service requests via an intuitive, web-based user interface. Our property managers and field personnel can then be notified according to their preference by pager, cell phone, or other method—and each request can easily be tracked online until it is completed.

In addition, Borelli Investment Company conducts preventive maintenance—such as filter change-outs on HVAC units and sprinkler system tests—designed to minimize downtime and reduce expensive replacements. Planned periodic building inspections to check roofs, elevators, parking lots, fire extinguishers, vacant spaces, and common areas further reduce problems and protect your investment.

• Accurate Budgeting, Rent Forecasts, and Owner Distributions

Borelli Investment Company prepares annual budget forecasts - including rent projections, operating expenses and owner distributions, for each property we manage. Detailed budgeting—backed by full documentation—makes it easier to pre-bill tenants for operating costs and to handle other expenses as required. We also invoice tenants monthly, a practice that we find significantly speeds collections and enhances your distributions.

We also have a wide array of other services to meet tenant needs and reduce your efforts.